Comments on: The Promise of Going ‘Lean’: Increasing Government’s Capacity to Do More Good

By: Jamie Flinchbaugh

Jamie Flinchbaugh — Sun, 19 Jul 2009 15:18:44 +0000

Great post Ken. I shared it with my twitter network (@flinchbaugh) and already had some response to reading it.

On your barriers, I believe #1 and #3 are also barriers in the rest of the lean world. Jargon is useful when a community is so much on the same page that they can use shorthand to communicate. But if you are trying to drive change, jargon is almost always a barrier.

And I think the focus of lean never should have been on waste elimination. Is that important? Yes. Is it the whole ball of wax? No. First we should think about providing value before thinking about eliminating waste.

Thanks,

Jamie Flinchbaugh

By: Tom Robinson

Tom Robinson — Mon, 29 Jun 2009 21:05:01 +0000

My experience in consulting to government with intense 5-day “rapid process improvement” workshops is that this kind of quick but deep work reaps all kinds of rewards. Most of all, as you suggest, rapid improvement reduces the extra work on people’s plates.

By: BryanB

BryanB — Mon, 22 Jun 2009 21:42:18 +0000

Amen, great way of looking at things.