Better, Faster, Cheaper » Process Improvement http://kenmillerblog.info A blog for change agents by Ken Miller Mon, 05 Apr 2010 15:03:31 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 The Promise of Going ‘Lean’: Increasing Government’s Capacity to Do More Good http://kenmillerblog.info/2009/06/lean/ http://kenmillerblog.info/2009/06/lean/#comments Mon, 22 Jun 2009 04:22:04 +0000 Ken http://kenmillerblog.info/?p=198 http://kenmillerblog.info/2009/06/lean/feed/ 3 The Crazy Cycle: The Crushing Effects of Backlog and How The Golden Arches Can Help You Avoid Them http://kenmillerblog.info/2009/05/backlog/ http://kenmillerblog.info/2009/05/backlog/#comments Tue, 12 May 2009 18:34:40 +0000 Ken http://kenmillerblog.info/?p=97 http://kenmillerblog.info/2009/05/backlog/feed/ 0 A Mug Full of Change: Employees Don’t Need Another Mug With A Catchy Slogan. They Need Context. http://kenmillerblog.info/2009/05/a-mug-full-of-change/ http://kenmillerblog.info/2009/05/a-mug-full-of-change/#comments Tue, 12 May 2009 16:39:39 +0000 Ken http://kenmillerblog.info/?p=90 http://kenmillerblog.info/2009/05/a-mug-full-of-change/feed/ 0 Competing Interests: What Toothpaste and Tax Forms Can Teach Us About Simplifying Government For Citizens http://kenmillerblog.info/2009/05/competing-interests-2/ http://kenmillerblog.info/2009/05/competing-interests-2/#comments Tue, 12 May 2009 16:25:49 +0000 Ken http://kenmillerblog.info/?p=87 http://kenmillerblog.info/2009/05/competing-interests-2/feed/ 0 Extreme Government Makeover: What We Can Learn From The George Foreman Grill, Southwest Airlines and Extreme Makeover: Home Edition http://kenmillerblog.info/2009/05/extreme-government-makeover/ http://kenmillerblog.info/2009/05/extreme-government-makeover/#comments Fri, 01 May 2009 22:28:10 +0000 Ken http://kenmillerblog.info/?p=19 http://kenmillerblog.info/2009/05/extreme-government-makeover/feed/ 0 The WelcomeMat to Your Culture: Your Hiring Process May Be What’s Keeping Your Organization From Improving http://kenmillerblog.info/2009/05/improve-your-hiring-process/ http://kenmillerblog.info/2009/05/improve-your-hiring-process/#comments Fri, 01 May 2009 22:23:48 +0000 Ken http://kenmillerblog.info/?p=17 http://kenmillerblog.info/2009/05/improve-your-hiring-process/feed/ 0