Posts Tagged ‘Time’

Extreme Government Makeover: What We Can Learn From The George Foreman Grill, Southwest Airlines and Extreme Makeover: Home Edition

Friday, May 1st, 2009

extreme_makeoverIf you are a loyal reader of this column, you probably noticed that I missed last month. I had planned on writing it from the comfort of my new home office. My homebuilder, however, had different plans.

Like many masochists in our society, my wife and I thought it would be a good idea to build a house. This decision was made in August 2006 with an expected completion date of June of 2007 — which is when we sold our existing home. Those of you who have lived through this part of the American Dream can probably guess what happened next. June 2007 came and went, as did two apartments and numerous hotel nights. After four months of “just another two weeks,” our house was finally done in November 2007, a mere half-year off schedule.

So I thought I would use this column to vent about my builder — and to highlight some critical things that we can apply to improving government processes.

I don’t know how many of you have seen the television show “Extreme Makeover: Home Edition.” (Yeah, guys, I don’t watch it either — my wife does. And it never makes me cry….) The premise of the show is to find families with uniquely dire circumstances who really need and deserve improvements to their homes. When the show first started, the crew would descend upon the home and make improvements and upgrades — maybe even an addition. Now that they have gained popularity, they basically show up, knock down the existing home and rebuild an entire new house on the same spot — IN SEVEN DAYS! (more…)